Privacy Policy

Last Updated: 01 November 2024

1. Introduction

Welcome to displaii.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Full name and title
• Contact information (email address, phone number, physical address)
• Professional credentials and qualifications
• Employment information
• Institution affiliations
• Professional registration numbers (where applicable)
• Profile pictures
• Payment information

2.2 Automatically Collected Information

We automatically collect certain information when you visit our platform:

• Device information
• IP address
• Browser type
• Operating system
• Access times
• Pages visited
• Location information (with your consent)

2.3 User-Generated Content

Information you create or share on our platform:

• Posts and comments
• Messages to other users
• Uploaded resources
• Reviews and ratings
• Event listings
• Product listings

3. How We Use Your Information

We use your information for the following purposes:

3.1 Core Platform Functions

• Creating and managing your account
• Providing our services
• Processing transactions
• Facilitating communication between users
• Verifying credentials and identities

3.2 Platform Improvement

• Analyzing usage patterns
• Improving user experience
• Developing new features
• Troubleshooting technical issues
• Customer support

3.3 Communication

• Service updates and announcements
• Responding to your inquiries
• Marketing communications (with your consent)
• Community notifications
• Security alerts

4. Information Sharing and Disclosure

4.1 Public Information

Information visible to other platform users:

• Professional profile information
• Public posts and contributions
• Listings and offerings
• Reviews and ratings

4.2 Third-Party Service Providers

We may share information with trusted service providers for:

• Payment processing
• Cloud hosting
• Analytics
• Email services
• Customer support
• Security services

4.3 Legal Requirements

We may disclose information:

• To comply with legal obligations
• To protect our rights and safety
• To protect users' rights and safety
• To prevent fraud or illegal activity
• In response to lawful requests from authorities

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls
• Employee training
• Incident response procedures

6. Your Rights and Choices

Under POPIA and other applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent
• Export your data
• Lodge complaints with relevant authorities

7. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required by law
• Necessary for legitimate business purposes

8. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have collected such information, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze platform usage
• Improve our services
• Provide targeted content

You can control cookie settings through your browser preferences.

10. International Data Transfers

While we primarily operate in South Africa, some data may be processed internationally. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email notifications
• Platform announcements
• Website notices

12. Contact Us

For privacy-related inquiries:

• Email: contact@displaii.com
• Phone: +27 67 975 7128

13. Data Protection Officer

Our Data Protection Officer can be contacted at: +27 67 975 7128

14. Complaints

If you have concerns about our privacy practices:

1. Contact us directly first
2. If unresolved, contact the Information Regulator (South Africa): +27 67 975 7128

15. Additional Rights for Specific Jurisdictions

15.1 South African Residents

Additional rights under POPIA:

• Right to object to direct marketing
• Right to submit complaints to the Information Regulator
• Right to civil legal proceedings

16. Acceptance of Terms

By using displaii.com, you acknowledge this Privacy Policy and consent to the practices described herein.